These
services are the primary professional services of the Funeral
Directors and Staff they include:
Funeral Directors, clerical, reception, and maintenance personnel,
equipment and facilities to respond to initial request for service,
arrangement conference, securing of necessary death certificate,
permits and necessary authorizations and coordination of service
plans with church, synagogue, clergy, cemetery or crematory
as selected by the family. Insertion of death notices in newspapers
and all necessary details.
The amount of time required of our personnel to carry out the
entire funeral as planned, the use of our establishment and
equipment are the principal factors. Our service, our building,
and our equipment must all be available 24 hours every day,
every day of the year. Ours, therefore is a 168 hour week, not
the usual 40 hour week. Thus of our total payroll, almost one
fifth is for overtime work at night and on holidays! Usually
a single funeral will require about 119 hours of work on the
part of our staff members - sometimes less - more often more.
Considerably more than half of this work is performed behind
the scenes. In terms of cost, all this is covered by our charges
shown under basic arrangements, supervision for visitation and
supervision for funeral service at church, cemetery or crematory.
Because funeral arrangements are influenced by numerous factors
such as tradition, social position, customs, religion and financial
consideration, no two funerals are exactly alike. Each family
becomes an individual, distinct pattern and personalization.
Our service must be able to conform to each and every one of
these patterns. These differing service patterns produce correspondingly
different patterns in funeral cost. Our service is very much
like that of a hospital in that there must always be complete
flexibility to meet any of a hundred different requests. Both
funeral homes and hospitals must maintain staffs and facilities
in complete readiness for the needs of the next hour.